Explanation mark is blinking and will not print

[AriesCaps]

My printer will not print. The explanation mark is blinking and will not print any documents other than a status page of the printer.

[Raj_05]

Hi @AriesCaps,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If the exclamation mark on your HP LaserJet M234sdwe is blinking and the printer is not printing documents other than a status page, there could be several reasons for this issue. Here are some troubleshooting steps you can follow.

Check for Paper Jams:

• Make sure there are no paper jams in the printer. Open all access doors and check for any stuck paper. If you find any, carefully remove it.

Check Toner/Ink Levels:

• Ensure that there is enough toner or ink in the printer. Low levels may prevent printing. Replace the toner or ink cartridge if necessary.

Verify Printer Connection:

• Ensure that the printer is properly connected to your computer or network. If it's a wireless printer, check the Wi-Fi connection. Restart the printer and try reconnecting it.

Restart Printer and Computer:

• Turn off the printer, unplug it from the power source, and wait for about 30 seconds. Plug it back in and turn it on. Also, restart your computer.

Update Printer Drivers:

• Make sure you have the latest drivers installed for your printer. Visit the official HP website to download and install the latest drivers for your operating system.

Check Print Queue:

• There might be a stuck print job in the print queue. Open the print queue on your computer and cancel or delete any pending print jobs.

Reset the Printer:

• Reset the printer to its default settings. Refer to your printer's manual for instructions on how to do this.

Firmware Update:

• Check if there is a firmware update available for your printer. Updating the firmware can resolve software-related issues.

Check for Error Messages:

• Check the printer's display for any error messages or codes. Refer to the printer manual or online resources for explanations of error messages.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support