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HP Recommended
HP DESKJET2630
Microsoft Windows 10 (64-bit)

I have forgotten the admin username and password to the EWS page. I have tried factory resetting and resetting by pressing wifi button and cancel button. I still get this error.

Almost all the settings are locked and a message comes "this feature has been locked by the administrator"

Please help me asap!!!IMG-20190518-WA0011.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

The username is admin (all lower case), which cannot be changed

 

Try this among any possible password you may select, as well as with your Wi-Fi password and check.

 

If you are not able to locate the selected password, please let me know.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

The username is admin (all lower case), which cannot be changed

 

Try this among any possible password you may select, as well as with your Wi-Fi password and check.

 

If you are not able to locate the selected password, please let me know.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you for the prompt and accurate reply!

Saved me!

HP Recommended

You are much welcome @NIC95 .

 

I highly suggest taking note of your user and password for future use, or remove it from the Settings tab, under the Security section you will see the Administrator Password section.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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