Factory Reset Printer - how to reconnect to same instant ink account please

[disneycjd]

Hello

I had to factory reset the printer.... how do I connect it again to the same instant ink account please.  I had a few years free ink and its the same printer.

Thanks

[A4Apollo · Accepted solution]

Hey there! @disneycjd, Thanks for stopping by the HP Support Forums!

I understand you did a factory reset on your printer and you would like to know how to connect your printer back to instant ink account.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Have you enrolled in HP instant ink?

As you mentioned you did a factory reset on your printer and you would like to know how to connect your printer back to instant ink account.

If you use HP ePrint but do not have an HP Connected account, your printer Web Services might be already turned on, but the printer claim code might be expired. HP Instant Ink enrollment requires you to create an HP Connected account and register your printer with a valid printer claim code.
To obtain a valid printer claim code, turn off Web Services using the printer control panel, and then turn on Web Services again.
Touch or press the HP ePrint icon, and then touch or press Settings.
If your printer control panel does not have a button or icon, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu, depending on your printer model.
Select Turn Off, Disable, or Remove Web Services, depending on your printer model.
Follow the on-screen instructions to turn off Web Services.
Turn on Web Services again.
The information page prints with a new printer claim code.
   NOTE:
When you turn on Web Services again, your printer receives a new email address for HP ePrint. After you create an HP Connected account, you can customize the printer email address. Go to Setting Up an HP Connected Account for more information about customizing the printer email address.
After you turn on Web Services again, complete the steps in this document to Sign up and use the claim code to add your printer to HP Instant Ink to create an HP Connected account and enroll in HP Instant Ink.

Refer this article to know more information about enrolling in HP instant ink.

Also, refer this article to know more about instant ink.

If you have issues registering to instant ink account. Please share your instant ink account ID or instant ink email address.

So I will help you in getting the printer registered in instant ink.

If the solution provided worked for you, please mark accepted solution for this post.

Hope to hear from you soon!

I hope you have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!