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‎03-05-2023 08:30 AM

HP Recommended
Product: HP DeskJet Ink Advantage 3835 All-in-One Printer

In my HP DeskJet,3835, not printing on GSM 90 paper in fast draft mode. Whenever I am changing the preference to photo print, it is printing. However, long time is taking and more cartridges consumed. When I am using 70 5GSM paper, it is working fine. Could you please help me with the resolution? 
This is hampering may daily printing task and becoming costly. 

Category:
1 REPLY 1

‎03-10-2023 10:37 PM

HP Recommended

Hi @PlaboniDeskjet 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues with HP Printer.

Try a reset first,

 

I suggest you reinstall the driver and connect the printer to check if that fixes the issue.

 

You can follow the steps under this link to uninstall.

 

Furthermore, you can reinstall using HP Smart App from this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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