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Hi I have replaced my PSC 2210 with Officejet 4620 it is working OK with the exception that when  I select print it wants to send it to the fax and not the printer I then have to select printer from drop down menu, is there anyway of making the printer the default option.

The computer is running Win 7 32 bit

Thanks

Neil

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It seems the fax has been set as the default.  You can change this as follows:  Click Start, Devices and Printers, right-click on the Officejet 4620, select "Set as Default" and click on the printer if it brings up the printer and fax.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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4 REPLIES 4
HP Recommended

It seems the fax has been set as the default.  You can change this as follows:  Click Start, Devices and Printers, right-click on the Officejet 4620, select "Set as Default" and click on the printer if it brings up the printer and fax.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

Many thanks, so simple when you know.

thanks again

Neil

HP Recommended

I have an HP OfficeJet Pro 6978, just bought and installed.  Non-wireless setup, just supports my desktop CPU.  Everything works fine, except I can not print from the internet, because when I try to it always thinks I want to fax, and the print fails.

I have the same problem when printing from the CPU (non-internet), but then I get a chance to uncheck fax and check print before it tries to print.  From the internet I don't get this option.  I'm using Mozilla Firefox latest version browser.  

 

Need help on how to make print always the first option.  I never use fax.

 

Thanks.

HP Recommended

Forgot to add.  I tried your suggestion, but didn't get the option of print or fax.

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