Flashing color paper light flashing meaning

[Spudman83616]

What does it mean when the color paper light is flashing on a HP Envy 6055e

[Sneha_01]

Hi @Spudman83616 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

When the color paper light is flashing on your HP Envy 6055e printer, it typically indicates an issue related to the paper or the printing process. Here are some common reasons why this might happen:

1. Paper Jam

The most common reason for a flashing paper light is a paper jam or obstruction inside the printer. Check the paper tray, the paper path, and the back of the printer for any stuck paper or debris.

2. Incorrect Paper Type or Size

If the paper loaded into the printer is not the correct type or size for the current print job, it can trigger the flashing light. Ensure that the paper loaded in the tray matches the printer’s settings.

3. Paper Tray Misalignment

If the paper tray is not correctly aligned or seated in the printer, it could cause the light to flash. Try removing the paper tray and re-inserting it properly.

4. Out of Paper

If the paper tray is empty or nearly empty, the flashing light might indicate that the printer needs paper to complete the task. Make sure the tray is loaded with paper properly.

5. Print Cartridge Issue

Sometimes, issues with the ink cartridges, such as low ink or improperly installed cartridges, can cause errors that trigger the flashing light. Double-check that your ink cartridges are properly installed and have enough ink.

6. Connectivity or Network Issue

If the printer is not properly connected to your computer, Wi-Fi, or network, it might flash an error light. Check if the printer is connected to the network or try restarting the printer and reconnecting.

Troubleshooting Steps:

• Turn off the printer, wait a few moments, and then turn it back on.
• Check for paper jams: Look inside the printer for any paper that might be stuck.
• Reload the paper tray with the correct size and type of paper.
• Check ink cartridges for proper installation or low ink.
• Reset the printer by turning it off, unplugging it for a few minutes, and then turning it back on.

I hope this helps.

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