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My printer is a hp envy 6010

1 REPLY 1
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@Jacks975, Welcome to the HP Support Community! I’m here to help.

 

An E0 error indicates an unusable cartridge.

This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.

 

Insert one ink cartridge at a time to identify the defective one.

 

Make sure you are using HP ink cartridges.

 

Check if the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

 

Kindly perform the steps mentioned in this document - Ink cartridge error

 

Hope this helps! Let me know how it goes. 

 

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Have a great day! 

KUMAR0307
I am an HP Employee

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