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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Forgot Network Password for Officejet 6968

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11-08-2021 05:27 AM
Renamed the Wifi network. Same wifi password. Can't get WiFi setup because I have forgotten the admin password for the HP officeJet 6968 I set up several years ago.
11-11-2021 10:56 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help,
I understand that the printer is locked with an administrator password. We can perform a factory defaults on the printer to resolve the issue
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
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