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‎10-14-2021 07:23 AM

HP Recommended
Product: HP LaserJet Pro M428

Hello. 

The formatter board was replaced and I need to update the serial number. I search through google and looked it up to update it via FTP with PJL file but the FTP connection to the printer is refused. Can someone please tell me whether it is the right process or there is something else that the SN can be updated? 

Thank you,

Juraj.

Category:
3 REPLIES 3

‎10-18-2021 05:49 PM - last edited on ‎10-18-2021 06:38 PM by Moderator

HP Recommended

Hello,

 

Hope you are fine,  for this issue, please refer to the tech who made the repair to get the serial number updated on the printer or please give a call to support  link so a technical representative can assist. 

 

Regards,

I am an HP employee
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‎10-20-2021 02:56 PM

HP Recommended

Please tell price of the formatter board?

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‎10-20-2021 11:48 PM

HP Recommended

I don't see why this is relevant.

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