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HP Recommended
Microsoft Windows 10 (64-bit)

Please private message me the instructions to complete a full factory reset on this printer model.  Thank you.

2 REPLIES 2
HP Recommended

Press and hold the resume button, turn the printer ON, and keep the resume button pressed for 20 seconds, that should reset the printer.




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HP Recommended

There is not a Resume button on this printer.  Please see page 4 of your manual for the buttons that are on the printer:

 

http://h10032.www1.hp.com/ctg/Manual/c05847830.pdf

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