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- Printing Errors or Lights & Stuck Print Jobs
- Fuser Error 50.23.11 on M604

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08-05-2024 10:52 AM
I'm having issues with my laserjet enterprise M604 series with fuser error. Most of the times it would not print, spitting out a "50.23.11 code, Fuser error". I replaced the fuser already and it is still giving the same code. I then cleaned out the back where the fuser sits yet the issues still persist. The only way it'll print is if I reset the printer, which it'll print a few jobs and go back to spitting out the error. I've also plugged it directly onto a wall outlet as well. Any ideas that I can do?
09-21-2024 10:31 PM
This is a fuser warm up error. Make sure the printer is connected directly to the wall and not sharing a circuit with other high current draw devices like air conditioners. Reseat the fuser and if error still occurs, you likely have a failed fuser unit that you will need to replace. Fuser is the first place I start with any 50 error.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.