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HP LASERJET ENTERPRISE M604

I'm having issues with my laserjet enterprise M604 series with fuser error. Most of the times it would not print, spitting out a "50.23.11 code, Fuser error". I replaced the fuser already and it is still giving the same code. I then cleaned out the back where the fuser sits yet the issues still persist. The only way it'll print is if I reset the printer, which it'll print a few jobs and go back to spitting out the error. I've also plugged it directly onto a wall outlet as well. Any ideas that I can do? 

2 REPLIES 2
HP Recommended

Hello friend! Did you solve this? if you did, could you share what was the problem? it would pretty helpful since i have to diagnose the same machine with the same error. Thank you

HP Recommended

This is a fuser warm up error. Make sure the printer is connected directly to the wall and not sharing a circuit with other high current draw devices like air conditioners. Reseat the fuser and if error still occurs, you likely have a failed fuser unit that you will need to replace. Fuser is the first place I start with any 50 error.

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