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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- GT5820 Forgotten Admin Password
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11-11-2024 03:29 AM - edited 11-11-2024 05:53 AM
I forgot the admin password for my GT5820 so I really need to reset it so that I can use the wireless printing feature . I already tried to unplug the power cord while its turned on and put it back after a minute but it still wont work. I am hoping to get help from you guys. Thank you in advance and hope to hear from you soon.
11-13-2024 02:34 AM
Hi @Aolus,
Welcome to the HP Support Community.
I'd be glad to help you!
Are you looking for an EWS password? If yes, let's try these steps.
Resetting the printer's network settings to its factory default settings erases the embedded Web server (EWS) administrator password.
Follow these steps to reset the printer to the factory default settings:-
Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
Login to the EWS page with the default credentials and change the password.
Username: admin
Password: "leave it blank"
If the above steps did not work, you might have to perform a semi-full reset on the printer to fix this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I am an HP Employee