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‎08-20-2023 09:52 AM

HP Recommended
Product: HP OfficeJet 5255 All-in-One Printer

After replacing the cartridges and running the alignment and cleaning options several times, there are gaps in the printing.  On some documents these are evenly spaced and on others it seems to be random.  The gaps always are full page width, parallel to the narrow edge of the paper.  I have scanned images I could share but I don't know how.  OS is either Windows10 or Windows11, I don't know for sure - not my computer, but my printer.

Category:
1 REPLY 1

‎08-24-2023 07:09 AM

HP Recommended

Hi @RishSefid 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing printing issues with HP Printer.

 

You can perform the steps mentioned in this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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