Generic ink cartridges on HP Officejet Pro 8600 N911a

[gmastro]

Do HP Officejet Pro 8600 N911a printers manufactured prior to Dec 2016 and running latest firmware CKP1CN1829AR accept generic ink cartridges?

If so, is there any setting needed to disable the "dynamic security" feature?

Thanks

[asmita6658 · Accepted solution]

Hi @gmastro

Welcome to the HP Support Community. I'd be happy to assist you with the cartridge issue. 

If you would like to remove the dynamic security feature, go to the Software and Drivers Downloads page for your printer to install the latest firmware version. See Updating or Upgrading Printer Firmware for more details. HP recommends you keep your firmware up to date for best results. 

HP Officejet Pro 6970, 7740, 8210, 8700, Officejet 6950, PageWide 300, 400, and 500 printers: this update disables dynamic security for printers manufactured before December 1, 2016. For printers manufactured on December 1, 2016 or later, dynamic security remains functional with this update. 

HP OfficeJet 6810, 6820, OfficeJet Pro 6230, 6830, 8610, 8620, 8630, 8640, 8660, X451dn/dw, X476dn/dw, X551dw, and X576dw printers: this update disables dynamic security for all printers, no matter the date of manufacture.

If the cartridge still fails after the feature is removed, then the cartridge is most likely defective and should be returned to your retailer. 

Hope this helps! Keep me posted. 

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Have a great day! 

[gmastro]

Thank you Asmita, Looks like the 8600 is not listed there, so the model is probably not affected by the "dynamic security" feature.