• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I'm getting the error code OXB8D33055 on my Office Jet 5200.  What does this mean?

1 REPLY 1
HP Recommended

Hi @GeeGee15,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The error code OXB8D33055 on your HP OfficeJet 5200 printer indicates that there might be an issue related to the printer's internal system or firmware. Here are some steps you can take to resolve it:
 

Restart the Printer: Turn off the printer and unplug it from the power source. Wait for about 60 seconds, then plug it back in and turn it on.


Check for Firmware Updates: Make sure your printer firmware is up to date. You can check for updates via the HP Support website or through the HP Smart app.


Perform a Hard Reset:
 

  • Turn off the printer.
  • Unplug the power cord from the printer and the wall.
  • Wait for at least 60 seconds.
  • Plug the power cord back into the printer and turn it on.


Reinstall Printer Drivers: Ensure that the printer drivers are correctly installed on your computer. You can download the latest drivers from the HP Support website.


I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!


Jerry_57

HP Support

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.