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‎02-09-2023 03:56 PM

HP Recommended

Can you help me resolve issue ASAP? Just changed ink cartridges 

Category:
1 REPLY 1

‎02-22-2023 09:57 PM

HP Recommended

Hi @King876,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

I understand that you are getting an OXB84DAAA2 error. I would like to help you resolve this issue.

 

Reset the printer.

 

  • Turn on the printer.
  • Wait until the printer is idle and silent before you continue.
  • Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
  • Remove the ink cartridges from the printer.
  • With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.   

 

NOTE: HP recommends connecting the printer power cord directly to a wall outlet.

 

Reconnect the power cord to the rear of the printer.

 

Turn on the printer.

 

Let me know if that helps.


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

^ Alden4
HP Support
 

Raj_05
HP Support Community Moderator
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