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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Getting error code OXDDOOOD78

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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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2 REPLIES 2
05-01-2019 05:09 PM
Hi Kmerr,
Take a look at HP Inkjet Printers - '0xc19a0005' Error or Similar Error Displays, although that specific error isn't listed, the steps to perform are still appropriate.
Basically, the process is to reset the printer (steps are spelled out in the document), and if that doesn't work, then you will likely need to Contact HP Support to get a product repair or replacement.
Good Luck.
R
I am an HP Employee.
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