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‎01-27-2023 09:39 AM

HP Recommended

I was having an intermittent problem with the printer grabbing the paper in the feeder tray even though there were no obvious reasons why it should do this. Now this printer failure error message appears. Turning off the printer and back on does not successfully clear the error message and the printer will not print. Any suggestions?

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1 person had the same question
1 REPLY 1

‎01-30-2023 06:45 AM

HP Recommended

@cathyb68

 

Welcome to the HP support community.

 

I understand that you are getting a printer failure error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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