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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Glossy paper print

Create an account on the HP Community to personalize your profile and ask a question
06-27-2024 09:55 AM
Welcome to the HP English Community --
The printer supports Photo Paper (glossy) to 300 gsm.
The paper size must be supported, of course.
The paper type must be supported and of a size and weight within the type.
For example, Brochure paper is supported at 180gsm.
You cannot tell the printer you are using Photo Paper unless you actually load Photo Paper.
What?
Well, you can try -- most printers cannot be tricked.
Notes
Photo Paper might be supported to 250 gsm, or, if specified, to 280 or 300 gsm.
Supported photo paper types vary – Photo paper types, sizes, and weights are printer model dependent.
For example, HP Advanced Photo paper is 250 gsm.
Do not select Photo paper if you are actually using a different paper type.
Do not attempt to use 300 gsm photo paper in a printer that does not support paper in that weight class.
Index card paper is an ISO paper type.
On a printer that supports “card paper”, HP Card paper -- unless otherwise specified -- is defined as Card / Index paper and is generally supported to 200 gsm.
If “card” paper is not listed in the Specifications, paper in this weight class might NOT be supported.
HP Brochure and HP Professional paper are typically the same weight. Brochure paper comes in two print surfaces: Matte and Glossy. HP Brochure / Professional papers are 180 gsm in weight.
HP Presentation Paper is a lighter weight “brochure” type paper at 120 gsm.
If the “heavy” paper type is generally supported but is not listed in the job configuration Properties, select the closer alternative: For example, in Properties > select “Brochure” / “Professional”.
Plain Paper is typically defined as standard office paper at 16-24 lb in weight.
Product Specifications for the HP Smart Tank 580 All-in-One Printer (1F3Y2A)
Paper handling
Input capacity | Up to 100 sheets |
Standard input capacity (cards) | Up to 30 cards |
Standard input capacity (envelopes) | Up to 10 |
Output capacity | Up to 30 sheets |
Media sizes supported (metric) | A4; B5; A6; DL envelope, legal |
Media sizes supported (U.S. standard) | Letter; legal; 4 x 6 in; 5 x 7 in; 8 x 10 in; No. 10 envelopes |
Media sizes, custom (metric) | 88.9 x 127 to 215.9 x 355.6 mm |
Media sizes, custom (U.S. standard) | 3.5 x 5 in to 8.5 x 14 in |
Media types | Plain paper, Matte Brochure Papers, Glossy Brochure Papers, Photo papers, Envelopes, Other specialty inkjet papers |
Media weight supported (metric) | Plain paper: 60 to 90 g/m²; Envelopes: 75 to 90 g/m²; Cards: up to 200 g/m²; Photo paper: up to 300 g/m² |
Media weight supported (U.S. standard) | 20 lb |
Borderless printing | Yes (up to 8.5 x 11 in, 210 x 297 mm) |
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References / Resources
HP Printer Home Page - References and Resources
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“Things that are your printer”
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NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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HP Smart Tank 580 All-in-One Printer
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