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HP OfficeJet Pro 8025e
Microsoft Windows 10 (64-bit)

I recently got a new HP printer that came with 6 month free trial of HP instant ink. Even though the trial was free I saw a $1 (CAD) charge on my credit card appear.  Is this expected? if this is in error can you please arrange a refund? 

1 REPLY 1
HP Recommended

@paragp

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding a refund.

 

Link: www.hp.com/contacthp/

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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