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‎01-02-2021 09:44 AM

HP Recommended
Product: HP Envy 5055
Operating System: Microsoft Windows 10 (64-bit)

From time to time, without my doing anything, my printer spits out two or three mostly blank pages with print like "Get /HTTP/ 1.1" or "Options *RTSP/1.0".  Why?

1 REPLY 1

‎01-11-2021 06:36 AM

HP Recommended

@LawDown, Welcome to the HP Support Community!

 

To assist you better, I'd like to know:

 

  • How frequently do these pages print?
  • Is the printer connected to a secure network?
  • Apart from this, is the printer printing fine from your computer/mobile devices?

For now, 

Update the printer firmware and restart it.

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Keep me posted.

 

KUMAR0307
I am an HP Employee

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