HELP! No setup cartridges for HP Envy Photo 7100 All-in-One series

[David292]

Hi! Can someone please help me with how to by-pass the setup of my HP ENVY Photo 7100 All-in-One series? I just got the printer delivered to my home and I inserted the HP cartridges that followed, but they are not the setup ones. Me and my wife went immediately to the junkyard with all cardboard and stuff so maybe we managed to throw away the setup cartridges, if they were in there at all.

Quite frustrating. Is there a way to by-pass this setup part to get the printer to start working? Awesome if someone could point me to how to fix this.

[Kumar0307 · Accepted solution]

Hi @David292

Welcome to the HP Support Community. I'd be happy to assist you.

We will have to perform an OOBE reset on the printer to bypass the use of setup ink cartridges. 

• Make sure the printer has printed no pages. If the printer has printed any pages, including alignment pages, then it has been initialized and this document does not apply.
• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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