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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HELP Printing E-X-T-R-E-M-E-L-Y Slow from Mac OS Sierra via...

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03-31-2017 08:43 AM
I just purchased an HP Office Jet Pro 6968 and have been using it for 2 weeks now. It has ALWAYS been slower to print then my last HP All-in-One printer. ...about 15 seconds to print. Now for the past 2 days...it takes about 15 minutes or never for one page to print. We use this for our business and this issue is costing us time, and money! HELP PLEASE?
Solved! Go to Solution.
Accepted Solutions
04-01-2017 11:41 AM
Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting slow printing issue on your HP Officejet pro 6968 printer. I would like to help you out with this issue today.
- Reset the printer.
- Check the print driver settings.
- Uninstall and reinstall the print driver.
- Update the printer firmware.
- Check the network status.
Click here to refer the document and perform troubleshooting steps mentioned above to fix this issue.
Let me know how it goes.
I hope it helps and if you feel I have answered your question and concerns,
Please mark this post as a solution accepted and Kudos would also be appreciated.
Cheers.
Sandytechy20
I am an HP Employee
04-01-2017 11:41 AM
Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting slow printing issue on your HP Officejet pro 6968 printer. I would like to help you out with this issue today.
- Reset the printer.
- Check the print driver settings.
- Uninstall and reinstall the print driver.
- Update the printer firmware.
- Check the network status.
Click here to refer the document and perform troubleshooting steps mentioned above to fix this issue.
Let me know how it goes.
I hope it helps and if you feel I have answered your question and concerns,
Please mark this post as a solution accepted and Kudos would also be appreciated.
Cheers.
Sandytechy20
I am an HP Employee
04-01-2017 02:04 PM
Thanks for the tips, Sandy! I uninstalled the printer, and let the computer recognize again, and reinstalled it. It is super zippy now, not even the 15 second delay I had upon initial installation. VERY HAPPY!!!!!!!
04-01-2017 02:14 PM
Thanks for the reply.
I appreciate your time and effort.
Good to know that the issue is resolved.
Feel free to contact us in future if you need any assistance.
Cheers.
Sandytechy20
I am an HP Employee