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HP Recommended
Microsoft Windows 10 (64-bit)

hp deskjet 2772e series

 

How do I use a non hp ink cartridge.  So far, printer will not print with non hp ink cartridge even though package says compatible

3 REPLIES 3
HP Recommended

Hi @DaisyT1950,

 

Welcome to the HP Support Community

 

I'd like to help!

 

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

 

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it's not working. Try a different cartridge supplier and check if that works.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @DaisyT1950,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @DaisyT1950,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us

Nal_NR-Moderator
I am an HP Employee

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