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‎10-28-2023 11:33 PM

HP Recommended
Product: HP COLOR LASERJET 150a
Operating System: Microsoft Windows 10 (64-bit)

Hi I've been working on an HP150a color printer, while sending a print job it says " END LIFE, REPLACE  WITH NEW IMAGING UNIT " I replace it with new imaging unit 3times but it does not reset. I tried to measure voltage across the chip, it reads 23.685VDC. Is it normal, it seems like it's too high.

Category:
1 REPLY 1

‎10-31-2023 09:36 AM

HP Recommended

Hi @EVcopier,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the printer hardware and may need repair.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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