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‎01-22-2020 07:15 AM - edited ‎01-22-2020 07:15 AM

HP Recommended
Product: HP74358F (HP Deskjet 2622)
Operating System: Microsoft Windows 10 (64-bit)

Followed the Scandoctor and this has led me here as it constantly fails to print despite being told by SD that all drivers, BIOS etc all up to date etc and the printer should work.

 

Worked perfectly 2 weeks ago when last used, nothing has changed on laptop since.

 

Windows 10 64bit system

HP deskjet 2622

 

Whenever try to print anything, be it PDF, Jpeg, excel etc it always errors out when attempt to send to the printer and any subsequent attempts just tells me the printer is in a failure state until I cancel the jobs in the printer queue.

 

Printer is all connected up to the same Wifi as the laptop etc, as mentioned before printer worked perfectly.

 

Really frustrating, help please!

 

5 REPLIES 5

‎01-22-2020 08:38 AM

HP Recommended

Does the wireless network test report give you a valid IP address?

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‎01-22-2020 09:06 AM

HP Recommended

Yes, it's all connected up in that regard.

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‎01-22-2020 09:59 AM

HP Recommended

Can you access the printer EWS?

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Please mark the post that solves your issue as "Accept as Solution".
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‎01-22-2020 11:07 AM

HP Recommended

I'm UK based.

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‎01-22-2020 11:25 AM

HP Recommended

@Briggo

 

Please note the information in the post has been removed.  Not a valid HP number.

 

Cheers 

I work on behalf of HP
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