HP 2622 won't print

[IndyDragonfly]

I got a new printer to print a document because my old one quit.

It's printing all the test pages, but won't print anything from the computer.

And yes, it's plugged in with the USB cable.

I usually don't have issues with computer things but this is driving me nuts.

[A4Apollo]

Hi! @IndyDragonfly, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand you have issues printing from your printer.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Are you able to print from other devices connected to the same network?

Have you tried printing from a different application? Does the issue persist?

Are you able to make a copy from your printer?

Excellent description and a great diagnosis done. It is greatly appreciated.

Try updating the printer firmware and check if it helps.

Update the printer firmware and check if it helps. Click Here

Try running HP print and scan doctor on your PC and check if it helps.

Refer this article to know more information about using HP print and scan doctor on your PC. Click Here

Also, Uninstall the printer software from the root level and install the full feature printer software on your PC.

In Windows, search for and open Programs and Features. 
Select your HP printer. 
Select Uninstall. 
In Windows, search for and open Devices and Printers. 
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.” 
Open up the run command with the "Windows Key + R" key combo. 
Type printui.exe /s and click OK. 
Click on Drivers tab. 
Look for HP Printer driver. If you see it click on it and click remove at the bottom. 
Select OK. 
Select Apply and OK on the Print Server Properties windows. 
Close Devices and Printers. 

Update the full feature printer software using this link. Click Here

Reset the printer

Resetting the printer can resolve some types of printing issues.

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 60 seconds.

6. Plug the power cord back into the wall outlet.

   NOTE: 

   HP recommends connecting the printer power cord directly to the wall outlet.

7. Reconnect the power cord to the rear of the printer.

8. Turn on the printer, if it does not automatically turn on.

9. Wait until the printer is idle and silent before you proceed.

Let me know if this works!

Have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[IndyDragonfly]

I've tried everything. Resetting, new drivers, HP print doctor, different cables, nothing has worked.

I've built my own computers for over 30 years and have never had a problem I couldn't fix in a few hours until now.

Very frustrated and disappointed with HP.

[A4Apollo]

@IndyDragonfly, Thanks for your prompt response and time.

I appreciate your efforts for writing back to us.

Have you tried checking with a different USB cable?

As you mentioned the issue still persists after trying out the steps.

Try restoring the printer settings to default and check if it helps.

Go to settings on the printer 
Scroll down and select Restore to Defaults

Lastly, if nothing works try performing a semi-full reset on your printer and check if it helps.

As the steps to perform a semi-full reset is confidential and dedicated to your printer. I will share you the details through a private message.

Please watch your inbox for more information.

Let me know if this works!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!