HP 281M Color Problem

[CGR1]

I change the Cartridge with a Genuine New ones 
but the Magenta and the Blue colors it is not showing a good level 
what to do ?

Please help 

[sandytechy20]

@CGR1

Welcome to the HP support community.

Reset the printer

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

Clean the electric contacts on the toner cartridge

1. Open the toner cartridge access door.

2. Remove the toner cartridge from its slot.

3. Use a lint-free cloth to wipe the toner cartridge contact (E-label) on the top left of the toner cartridge.

   NOTE: 

   Coffee filters work well.

   Figure : E-label on a toner cartridge

   

4. Insert the toner cartridge into its slot, and then close the toner cartridge access door.

Update the printer firmware

Here are the steps:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.