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‎12-08-2018 07:36 AM

HP Recommended
Product: 310 ink tank printer
Operating System: Microsoft Windows 10 (64-bit)

The black ink refill bottle refuses to drain into the tank. Initially all the four bottles drained sequentially without a problem. I did not use the preinter for 3 months. When I wanted to print I found that ink had dried up. Trying to fill up the black ink tank as per procedure but it refuses to drain! Anyone else had this peculiar problem?

1 REPLY 1

‎12-09-2018 09:55 AM

HP Recommended

@yeti3

 

Welcome to HP forums, I see that 

 

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely

 

Cheers.

Sandytechy20
I am an HP Employee

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