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HP 3630
Microsoft Windows 10 (32-bit)

My printer will print documents, but when I try to print e-tickets or such like from the internet, the only thing that prints is the header.

1 REPLY 1
HP Recommended

@Nanan21 

 

If "normal" stuff from the web prints (email, articles, etc) and e-ticket and other specialized content will not print, it might be a translation problem, that is, the printer does not understand how to translate what you see on the screen into something the printer can use to print the content onto paper.

 

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

  • HINT: Watch out for and UNCHECK unwanted extra software
  • Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.

 

 

Adobe Acrobat Reader Learn & Support

 

Print as Image

 

If the file will not print due to unusual content (odd fonts, color schemes, tables, other oddities), save the file to your computer as a PDF file, open the PDF file, print the file as an Image.  Image printing does not require the printer software to translate file content.

 

Open the offending PDF file in Adobe Reader DC > File > Print > Advanced >>

  1. Set the printer select the colors (Optional)
  2. Print the PDF file as an image

 

 

and / or

You can also simply "Snip" what you want from the screen, save the "snip" as a jpg file, and print that.

 

For example:

Snip – available since Vista!  Check out the “delay” feature in Windows 10

Snipping Tool in Windows 10 / 8 / 7: Tips & Tricks to capture screenshots

 

and

Snipping Tool – Windows 10

 

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