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Asus Laptop
Microsoft Windows 10 (64-bit)

I have an Asus laptop with 64bit Windows 10 OS wirelessly connected to a new HP 3755 Inkjet Printer. When I try to print an envelope the advanced menu does not display #10 envelope as an option. 

1 REPLY 1
HP Recommended

@Lou-C 

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The software are you using to create / print your envelopes impacts how you create the envelope.

I cannot explain why / what you are seeing in the "Advanced" menu / sub-menu.

 

Please ignore anything you have already tried, anything you dislike, anything not relevant.

 

Read

User Guide

Load envelopes - Pages 12-14

 

 

Example - Embedded Web Server (EWS) > Settings > Preferences > Tray and Paper Management

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

EWS_9025_Preferences_Tray_and_Paper_Management_All_2EWS_9025_Preferences_Tray_and_Paper_Management_All_2

 

What else?

 

Set the Preferences – Windows

NOTE:  This section is not applicable to Mobile Printing.

 

Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.

 

Notes

  • Generally, Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes.
  • In the case of PDF / Image printing, Pre-set the Preferences (below) or set the Properties during the job setup.

 

Preferences / Envelopes

Regardless of what kind of printing you will do (later), make sure the Printing Preferences shortcut is set to "Everyday Printing" or something equally benign.  For example, don't leave the shortcut set to Booklet printing choices or other custom setups that are completely contrary to printing envelopes.  The least "best" choice is "Factory Defaults" - try to avoid that shortcut if you can do so.

--------------------------------------------------------------------------------------------------------------------

Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

  1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

 

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

 

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

 

NOTE - Make changes to a Shortcut

  • Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
  • Scan Menu for HP Scan >>  If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
  • If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
  • Click OK to save the setup

 

Option - Word > Mailings > Envelopes

 

Example - Word > Mailings > Envelopes - #10 envelope

Reminder:  Pay attention to the Feed settings, including the option for "Face Up" used in your printer model

Rabbits_and_Chickens_Test_Envelope_10_4Rabbits_and_Chickens_Test_Envelope_10_4

 

Option - Word Document - Create Manual envelope - Print document

 

Example - Combined - Manual envelope setup and "Chicken in a Box" Text box example

Chicken_in_Text_Box_Insert_1Chicken_in_Text_Box_Insert_1

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 3755 All-in-One Printer 

 

Thank you for participating in the HP Community.

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

 

Dragon-Fur

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