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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP 3755 Print menu does not include #10 Envelopes

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02-08-2021 11:59 AM
I have an Asus laptop with 64bit Windows 10 OS wirelessly connected to a new HP 3755 Inkjet Printer. When I try to print an envelope the advanced menu does not display #10 envelope as an option.
02-08-2021 03:24 PM
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The software are you using to create / print your envelopes impacts how you create the envelope.
I cannot explain why / what you are seeing in the "Advanced" menu / sub-menu.
Please ignore anything you have already tried, anything you dislike, anything not relevant.
Read
Load envelopes - Pages 12-14
Example - Embedded Web Server (EWS) > Settings > Preferences > Tray and Paper Management
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
EWS_9025_Preferences_Tray_and_Paper_Management_All_2
What else?
Set the Preferences – Windows
NOTE: This section is not applicable to Mobile Printing.
Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.
Notes:
- Generally, Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes.
- In the case of PDF / Image printing, Pre-set the Preferences (below) or set the Properties during the job setup.
Preferences / Envelopes
Regardless of what kind of printing you will do (later), make sure the Printing Preferences shortcut is set to "Everyday Printing" or something equally benign. For example, don't leave the shortcut set to Booklet printing choices or other custom setups that are completely contrary to printing envelopes. The least "best" choice is "Factory Defaults" - try to avoid that shortcut if you can do so.
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Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
- Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.
Settings > Devices > Printers and scanners
Left-Click on (your) Printer > Manage > Printing Preferences
Next
Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit
NOTE - Make changes to a Shortcut
- Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
- Scan Menu for HP Scan >> If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
- If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
- Click OK to save the setup
Option - Word > Mailings > Envelopes
Example - Word > Mailings > Envelopes - #10 envelope
Reminder: Pay attention to the Feed settings, including the option for "Face Up" used in your printer model
Rabbits_and_Chickens_Test_Envelope_10_4
Option - Word Document - Create Manual envelope - Print document
Example - Combined - Manual envelope setup and "Chicken in a Box" Text box example
Chicken_in_Text_Box_Insert_1
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet 3755 All-in-One Printer
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