HP 3831, Duplex printing...

[Alex_Red]

ok,

after dealing with a HP OJ Pro 6830, that never worked fine having problems with the printhead, and as the print head is again not working, I gave up, and bought an HP OJ 3831 as I need to give aways some urgent documents...

Now, If I read here :

https://store.hp.com/ItalyStore/Merch/Product.aspx?id=K7V45B&opt=629&sel=PRN

under 'Funzionalità avanzate' (advanced features) there is the word 'Stampa fronte retro', which should mean the printer is able to prints both sides of a sheet...but, if I try to print a page both sides, it ask me to recover the page just printed, and put it back in the loader to print the other side...

Am I missing something...? How to enable the dual face printing...?

Thanks

Alex

[ShlomiL]

Hi Alex,

The pritner support printing on both sides of the paper manually, it do not offer automatic duplex printing.

See the printer specifications (Specifiche della stampante):

https://store.hp.com/ItalyStore/Merch/Product.aspx?id=K7V45B&opt=629&sel=PRN

Stampa fronte/retro - Manuale (viene fornito il supporto driver)

you should manually relaod the paper with the printed side faced to the back to print the other side of the paper.

Shlomi

[Alex_Red · Accepted solution]

Hello Shlomi

Ok, thanks...

Now I have seen it almost at the end of the page... I missed it, also coz' I previoulsy read some comments on Amazon ( where I bought it from ) which told it was printing both sides automaticaly, so when I saw it at the start of the printer description, it was enought for me...

I think however this should be made clear also in the 1st description of the 'stampa fronte/retro'... Today every printer can do the both sides manually, so, declaring this as an 'advanced feature' in the printer description, is a little cheating IMO...

I will send it back...

Alex