HP 410 Series Printer printing only in Draft Quality

[AaronB88]

Hi,

My HP 415 Ink Tank is printing only in Draft Quality. Whilst I try to print in Normal or Best Quality, it throws a "Paper Size Mismatch Error". This is quite frustrating. Can someone please help me with this?

Thanks

[OsSt]

Did you properly install the printer? 

Sounds like a driver issue. What size paper are you using? Check the document (or picture) size if it does mach with your actual paper size 

[AaronB88]

I am using A4 paper.  I have removed and re-added printer and software, however, it is of no help. 

Don't know what to do?

[OsSt]

Is the document also a4? 

[AaronB88]

Yes, and the paper size in the printer settings is also set to A4. 

[OsSt]

Does the print stop for a second when printing? Like getting stuck?

[AaronB88]

It shows the error while dragging the paper and never starts printing. While printing in draft quality it doesn’t stop.

[AaronB88]

There is one more thing I want to add. When I scan and print a document using HP Smart app on Windows PC or mobile phone it works perfectly fine i.e. able to print in Normal quality without any errors. However, only printing a document without scanning using HP smart app or printing any other way gives a paper mismatch error.

[OsSt]

You should check the printers settings under Control Panel, Devices and printers to see if theres no mismatch with paper settings. 

[AaronB88]

Paper Size is correctly set to A4 in printer settings.