I have purchased brandnew black inkjet cartridges and my HP 4360 Inkjet All-In-One Printer keeps giving the same error message that the cartridge is the wrong cartridge, which it isn't. I've purchased this same HP 61 Black/Colored Inkjet cartridges and all of a sudden the printer is rejecting the black inkjet cartridge. I have tried to reinstall my printer, downloaded frameware & drivers for the HP 4360 inkjet All-in-one printer from HP website, but I still cannot get those download to install. I really need help with my printer. C an someone please advise me on what other troubling shooting steps that I can take. My printer will not scan, fax, or copy. The serial number for my HP 4360 inkjet all-in-one printer is [personal info removed].
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