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HP Recommended
HP 4520
Microsoft Windows 10 (64-bit)

I've tried almost everything and I just can't print in color.

 

Everything comes out in BW. Test page is in color, ink is fine.

 

I've tried uninstalling, rebooting, installing the full package, printing through HP Smart and a lot of other options.

 

I have no clue why such a basic thing should be a problem.

 

Any other ideas before I throw it out and buy another brand?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.


Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.


Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

That seemed to work - thanks!

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