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HP Officejet 4632

See error code "0X83C0000A NOS_LOADER_APP".  Unable to pass this error after unplug/plug power cable and  hitting the power button.  Please help.

1 REPLY 1
HP Recommended

Hi @rtp-nc

Welcome to the HP Support Community. I'd be happy to assist you.

 

I understand you are not able to bypass this error on the printer screen.

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check for any jams inside the printer and make sure the print carriage is moving freely. Reinsert the ink cartridges.

Refer to the steps mentioned in this document.

 

If you have tried these steps and the error persists, I'm afraid this is a hardware issue. Please reach out to the HP Support in your region regarding the service options for your printer. 

 

for more info on resolving 0x errors, kindly refer to this document.

 

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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