HP 4650 Scan to Email from Control Panel.

[t3m0]

Cannot Scan to Email from within control panel locally on printer.

Scan to email will work correctly from Image Capture in OS X but not in Easy Scan App.

Is this a known issue with Sierra?

[Dvortex · Accepted solution]

Hello, @t3m0 – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others.

I understand you are having issues while performing “Scan to email” from the printer. You need to install the MAC 10.12 full feature printer drivers to have this feature.

I found that the HP Officejet 4650 full feature driver for MAC 10.12 is now available in HP. Try the steps below to fix the issue:

1. Uninstall the old printer drivers first. Follow the steps mentioned here: http://hp.care/2cKwLyC
2. Now run the Apple Software Update. Check here for steps: http://hp.care/2cNgw3C
3. Restart your computer and printer.
4. Now go to http://hp.care/2cyJALr to install the HP Easy start which will download and install the new printer drivers for MAC 10.12.
5. In the “Add printer” window, make sure you add the printer as mentioned below:

• Click the “Add button” (+).
• Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
• Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)
• Restart the printer and computer and check.

Let me know if that helps!

Cheers 🙂

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