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‎03-10-2017 04:27 PM

HP Recommended
Product: HP OfficeJet 5741 printer
Operating System: Microsoft Windows 10 (64-bit)

I have one Windows 10 desktop that I successfully connected wirelessly to this printer some time ago.  However, my HP laptop will not connect. I've tried the Troubleshooting HP Printer software installation guide twice with no success.  I've also tried to connect using WiFi Direct with no success.  For a long time, I was able to print from the laptop and desktop wirelessly, but my recent attempt to update the software on the laptop disabled the laptop connection.  I've uninstalled the printer software and reinstalled.  I've noticed that the installation instructions do not include Windows 10.  Could that be the problem?  Frustrated!

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2017 05:42 PM

HP Recommended

Take a look at this HP doc.

Full Win 10 driver. 

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

View solution in original post

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2 REPLIES 2

‎03-10-2017 05:42 PM

HP Recommended

Take a look at this HP doc.

Full Win 10 driver. 

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
Was this reply helpful? Yes No

‎03-13-2017 11:01 AM

HP Recommended

Thank you 8Lives.  The Windows 10 printer driver did the trick.  It's wonderful to be able to print!  Much appreciated!

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