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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP 6830 Out of Warranty Printhead Problem 0Xc19a0015... AGAI...

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04-23-2018 07:49 AM
@Cheron-Zwrote:
I regret that you have not yet been contacted.. I have escalated your comments to Jeff for
further review and follow up. Thank you for your patience.
Cheers,
Chero
Thanks again for your assistance Cheron! On Wednesday, you said...
------------------------
04-18-2018 10:08 PM
I regret that you have not yet been contacted.. I have escalated your comments to Jeff for
further review and follow up. Thank you for your patience.
Cheers,
Chero
------------------------
Update: More patience required!
I heard back again from Jeff on Friday (4/20/18) who advised I should be contacted by HP Support by Monday (4/23/18) or Tuesday (4/24/18).
I'll keep you posted and do appreciate your help! ZT
04-23-2018 09:55 PM
"Final Resolution" on my second OJP 6830 Printer's Printhead Problem:
I was contacted today by HP Support who offered a voucher code to help with the purchase of new HP printer; but only valid on purchases from the HP website.
Thanks again to everyone who replied here and tried to help!
Now only to decide if I'm really ready to take a chance on another HP Printer??? I've spent a good bit of time here, reading about a lot of different issues and problems with a lot of different HP All-In-One printer models!
Can anyone here recommend a trouble free, reliable, HP All-in-one printer model?
ZT
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