HP 7500A remove all ink cartridges, next lift gray latch and remove printerhead. then re install

[kaviarch18]

HP 7500A remove all ink cartridges, next lift gray latch and remove printerhead. then re install . Even after new printerhead installed same problem continues 

[Raj_05]

Hi @kaviarch18,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you've removed all ink cartridges and the printhead from your HP 7500A printer and reinstalled them but the problem persists, there could be several reasons for this issue. Here's what you can try.

• Check for any obstructions: Make sure no obstructions or debris are blocking the printer head or the ink cartridge slots. Clean the printer head and cartridge slots carefully with a lint-free cloth printer-printer head or compressed air.
• Inspect the contacts: Check the contacts on the printer head and inside the printer for any dirt or damage. Clean them gently with a soft, lint-free cloth dampened with distilled water.
• Update printer firmware: Ensure that your printer has the latest firmware installed. Sometimes, firmware updates can resolve compatibility issues and bugs that may cause printing problems.
• Check ink levels: Ensure that the ink cartridges are not empty and are properly seated in their respective slots. If any ink cartridges are low or empty, replace them with genuine HP cartridges.
• Perform a reset: Try performing a reset on your printer. Unplug the power cord from the printer while it is still on, wait for about a minute, and then plug it back in. This can sometimes resolve temporary glitches.
• Test with a different cartridge: If possible, try using a different set of ink cartridges to see if the issue persists. Sometimes, a faulty cartridge can cause printing problems.

By following these steps, you should be able to troubleshoot and resolve the problem with your HP 7500A printer.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[kaviarch18]

Even without printer head inside errow shows printer head prblmn 

[Raj_05]

Hi @kaviarch18,

Thank you for your response, 

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support 

[Raj_05]

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