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‎04-01-2016 09:38 AM

HP Recommended
Product: HP photosmart 7510 c311

After some time on, the printer shows: Printer error 0:0xb893ec4c on the LCD.

 

If I press the power button it turns off correctly. 

 

The printer is in wireless network. 

 

Note: until yesterday the printer working good....

 

someone can help me please....

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2016 12:26 PM

HP Recommended
Greetings @HP7510c311,
 
Welcome to the HP Support Forums! I see by your post that you are getting the error " 0:0xb893ec4c". I would be happy to help you.
 
Try these steps to see if they will help resolve this issue: HP Printers - 'Ink System Failure' or '0x ...' Error Code Displays.
 
If you appreciate the help, click the "Accept as Solution" and the "Thumbs Up" buttons. Please keep me posted. Regards,
Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎04-02-2016 12:26 PM

HP Recommended
Greetings @HP7510c311,
 
Welcome to the HP Support Forums! I see by your post that you are getting the error " 0:0xb893ec4c". I would be happy to help you.
 
Try these steps to see if they will help resolve this issue: HP Printers - 'Ink System Failure' or '0x ...' Error Code Displays.
 
If you appreciate the help, click the "Accept as Solution" and the "Thumbs Up" buttons. Please keep me posted. Regards,
Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎04-04-2016 03:56 AM

HP Recommended

thanks Gemini02,

 

i make this solution before and not work.

during week-end i stopping the wireless and today i turned on the wireless... and now the printer working good...

 

regards

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