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‎08-27-2016 06:27 PM

HP Recommended
Product: HP 7520
Operating System: Microsoft Windows 10 (64-bit)

HP 7520 all-in-one leaked ink into bottom right of printer.  Printer fails alignment and won't print correctly.  I notice this has happen to others on this forum.  What are the options?

 

 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-27-2016 11:15 PM

HP Recommended

Where is the "leaking" ink?  If it is in the printer service station area (on the right side of the printer) this is normal - that is where ink is "spit" to keep the nozzles clear.  While it may appear to be black ink it is actually a mixture of black and photo ink.  It is not necessary (or desirable) to clean this area.  If the ink is leaking out onto the desktop that would be a different matter - that would not be normal, and would indicate a failure.

 

The troubleshooting steps in the document here may help resolve black not printing properly on your Photosmart 7520.  Go through all the steps in order.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

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2 REPLIES 2

‎08-27-2016 11:15 PM

HP Recommended

Where is the "leaking" ink?  If it is in the printer service station area (on the right side of the printer) this is normal - that is where ink is "spit" to keep the nozzles clear.  While it may appear to be black ink it is actually a mixture of black and photo ink.  It is not necessary (or desirable) to clean this area.  If the ink is leaking out onto the desktop that would be a different matter - that would not be normal, and would indicate a failure.

 

The troubleshooting steps in the document here may help resolve black not printing properly on your Photosmart 7520.  Go through all the steps in order.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎08-28-2016 11:20 AM

HP Recommended

Bob,

 

You are awesome!  It works perfectly.  I couldn't find this on the support website but it did the trick.

 

thanks again!

Was this reply helpful? Yes No
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