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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP 7612 Bypass setup cartridges
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01-09-2020 01:56 AM
the HP Officejet 7612 Printer has unopened in its original box for 2 years.
When I unboxed it there were not ink cartridges in the box.
I bought new cartridges for it and installed them. The printer screen says "Use SETUP Cartridges".
Can it be overridden ?
Thanks
01-11-2020 11:57 AM
Hi @pascal62
Welcome to the HP Support Community. I'd be happy to assist you.
- The ink cartridges that go with the printers are setup ink cartridges that are designed to initialize the printer. These ink cartridges are not available in local stores.
- Performing an OOB reset on the printer may help.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee