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HP OfficeJet Pro 7740 Wide Format All-in-One Printer

Is there a way to close the printer drawer with 11 x 17 paper installed in one of the trays on an hp Office Jet Pro 7740 Wide Format printer. I cant believe we have to leave the tray empty when not in use and load up everytime we want to print on the 11 x17 paper. Thanks

1 REPLY 1
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Hi @Helios777,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Look for a blue button at the front right of the input tray, both upper and lower trays.

See the attached picture.

There is a sign showing 11x17.  Push the button and pull the Tray extension toward you.

The Tray will be extended to fit.

 

You need to press the button lower right of the tray to pull out the input tray extension.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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