HP 7740 cant print actual size A3

[Milos_2125]

Hello everyone,

Do you know how to make my HP 7740 print actual size A3 from Adobe Acrobat? It can do it from AutoCAD for example, but once I try to print it from PDF, it shows that the drawing is out of printable area of A3 paper, which is not the case. It can only Shrink or Fit, but then the drawing is out of scale. I have uploaded the issue below, so you can see how margins left and right are out of printable area. Once I go the printing shop, it works fine with the same document. So it clearly a printer issue.

Please help, I would really appreaciate it. 

[Dragon-Fur · Accepted solution]

@Milos_2125 

Welcome to the HP Community --

We are a Peer-to-Peer Forum for people who use HP Technology.

• It might be a simple matter of the document size -- that extra 1/10 inch in width (16.54) shown in the image might be "too large".

Reference: 

Select "Page Sizing & Handling" = "Actual"

A3

11.693 x 16.535

• Remove the "Choose Page Source by PDF Page Size"

• Select the Source (Tray) in Properties

What else?

Add to your checkpoints:

• The Full Feature Software / full driver printer software is not installed (or not working)

• Printer Properties is set to use a Windows / Microsoft Print driver instead of the installed full driver printer software.  Make sure the driver is selected as the HP software driver.
  

• Test the document in Adobe Reader DC > Select Poster Size

Details / Examples

=========================

Printer - Full Feature Software - Install

If you have not done so, consider

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.I

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories 

Installation

• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_11

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Printer - Printer Properties -

Make sure the printer and the full driver are selected in Printer Properties.

What?  Microsoft print drivers do not support all the same options as does the full driver software.

Example - Windows - Printer Properties - Driver Selection

9025_Printer_Properties_Advanced_Driver_List_10

Print PDF - Size or Poster

Open the PDF document in Adobe Reader DC 

Click the Print icon

Open Properties

Set Shortcut to Everyday Printing or similar (Plain paper printing, single sided)

Select your Paper Size

Click OK to save change(s) and Exit the Properties menu

Main print menu

If printing at 100% or smaller, Page Sizing & Handling = Actual, Fit / Shrink to fit, percentage (wording varies)

OR

If printing “larger than 100%”, Page Sizing & Handling > Poster

Poster Printing - Notes

• If the file is smaller than the paper size and you need it larger, increase the Tile Size
• If the file is already larger than the paper size, it will be divided into Tiled sheets needed to print the file
• Enter an "overlap" and whether you want the "cut marks" included

When ready, click to Print

Example - Adobe Reader DC  - PDF Print - Select Poster Print

PDF_Document_Poster_Compare_Tile_1

References / Resources / Examples

Example - Adobe Reader DC  - PDF Print - Document Poster Print

PDF_Document_Poster_3

Example - Adobe Reader DC  - PDF Print - CAD Drawing Poster Print - Section

PDF_Document_Poster_CAD_2

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 7740 Wide Format All-in-One Printer series 

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People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[Milos_2125]

Many thanks for the help @Dragon-Fur

The instalation of a new driver has solved me this issue. The document format was actually right. 

[Dragon-Fur]

@Milos_2125 

You are welcome.

"All Good" now.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"