HP 7800 does not print Out of Paper message

[Lono]

My HP Envy Photo 7855 network printer does not print.  Message says out of paper, photo paper tray.  I'm not trying to print a photo.  I'm trying to print a document using letter size paper from the regular paper tray which does have paper.

[KrazyToad]

@Lono

Let's try these troubleshooting steps and see if that helps

Remove all the papers from your printer and perform a Printer Reset

- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to a wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
- Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Next clean the paper rollers and update the printer firmware. You can refer to Step 3 in this link: https://support.hp.com/in-en/document/c05556825 for help in cleaning the rollers

Link for Firmware Update: https://support.hp.com/in-en/document/c02919168

Put back the papers and adjust them with the paper guides and try printing

Keep me posted how it goes 😊

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