HP 8028 Screen blank and all lights blinking

[JTaku]

The screen went blank white a little while back but I could still use the printer through the app. Now today the printer will go offline and all the lights are flashing. When restarting, it will go online for about 3 minutes then go offline with the flashing lights. I tried a hard restart, checked ink cartridges, paper jams, etc. I cannot see the error mode since the screen is blank.

[A_Gayathri]

Hi @JTaku,

Welcome to the HP Support Community

I understand you are facing an issue with your HP OfficeJet Pro 8028 All-In-One Printer lights blinking  Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove the USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating the printer firmware.

If the issue persists, then please follow the steps mentioned in this document: HP Officejet Pro 8000 Printers - Blinking Lights

Hope this helps! Keep me posted. 

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