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‎06-08-2019 10:45 PM

HP Recommended
Product: Officejet Pro 8710
Operating System: Microsoft Windows 8.1 (64-bit)

No known changes to anything. Printer now shows only manual two-sided printing option. Been using automatic two-sided print option for years. Ran HP diagnostics & have updated latest 8710 info.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-09-2019 04:16 AM

HP Recommended

Hi,
Make sure the Automatic Duplexing option is enabled:

Enter Control Panel > Devices and Printers.
Right-click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

Now check for any difference.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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3 REPLIES 3

‎06-09-2019 04:16 AM

HP Recommended

Hi,
Make sure the Automatic Duplexing option is enabled:

Enter Control Panel > Devices and Printers.
Right-click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

Now check for any difference.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎06-09-2019 08:59 AM

HP Recommended

I don't know how or why the two-sided print option became inactive, but your suggested actions fixed it.

Thank you.

Was this reply helpful? Yes No

‎07-04-2023 12:45 PM

HP Recommended

Hi ommunity!

 

The following link contains the step by step to make a two-sided print.

 

Print on both sides of the paper with an HP printer

 

If you are following the instructions correctly and still cannot fix the configuration, it may be a failure in the installed driver, I suggest that you try to install it using the HP Smart app:

 

Install HP Smart

 

SofiaML
HP Support Community

 

I work on behalf of HP.
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