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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
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Accepted Solutions
HP Recommended
Recent updates from Microsoft may have either corrupted or replaced the HP driver with a Microsoft driver.
On your PC go to control panel>devices and printers and right click on the icon for your printer and select "printer properties". Click the advanced tab and see what driver is showing as installed. If it is a Microsoft IPP driver or the description is CLASS DRIVER of some sort then you will want to delete the printer and reinstall. If it shows an HP driver then click on the device settings tab, scroll down till you see the option "duplex unit installed" and change that to yes.
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If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Recent updates from Microsoft may have either corrupted or replaced the HP driver with a Microsoft driver.
On your PC go to control panel>devices and printers and right click on the icon for your printer and select "printer properties". Click the advanced tab and see what driver is showing as installed. If it is a Microsoft IPP driver or the description is CLASS DRIVER of some sort then you will want to delete the printer and reinstall. If it shows an HP driver then click on the device settings tab, scroll down till you see the option "duplex unit installed" and change that to yes.
'
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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