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HP 8715
I have a new printer but I can’t print from google sheets I ran a troubleshooting program reset the printer but doesn’t work I can print from internet page also from my iPhone thanks
1 ACCEPTED SOLUTION

Accepted Solutions
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@Angie28,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it resolves the issue.

 

First, try these steps:

If your document still won’t print, try deleting your printer from your printer list, then setting it up again:

  1. Go to google.com/cloudprint.
  2. On the left, click Printers.
  3. Click your printer.
  4. At the top, click Delete.
  5. Set up your printer. Learn how to set up your printer with Google Cloud Print.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Angie28,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it resolves the issue.

 

First, try these steps:

If your document still won’t print, try deleting your printer from your printer list, then setting it up again:

  1. Go to google.com/cloudprint.
  2. On the left, click Printers.
  3. Click your printer.
  4. At the top, click Delete.
  5. Set up your printer. Learn how to set up your printer with Google Cloud Print.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended
Thanks very helpful
HP Recommended

@Angie28,

 

Thank you for responding,

It's great to have you back 😉

 

It looks like you were interacting with @The_Fossette, but he is out for the day & I'll be glad to help you out, 

I'm the Barachiel & I'm at your service.

 

Hurray!!! I'm delighted to hear that it's working!

 

Feel free to reach out to us again. Have a great day. 🙂

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

Barachiel
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.